Shipping Policy
All deliveries are through UPS, with cost of shipping payable COD. Because shipping & handling costs can vary considerably according to destination, weight and package size, actual cost can only be determined immediately prior to expediting.
If you require further information please call us Toll Free at 1-866-360-1396 (Canada & Continental U.S.) or 360-1396 (local in Victoria, British Columbia Canada).
Privacy Policy
We are firmly committed to the privacy and security of all information submitted to us. Information received from our customers is never shared with, distributed, bartered or sold to third parties.
Return/Refund Policy
If you are not fully satisfied with your purchase, we guarantee a refund or replacement. Please note that return shipping must be prepaid and is not refundable. Packaging and product must be shipped back to us in original condition. We ask that our customers inspect their shipments upon receipt for any damaged or missing items, as claims for loss or damage should be reported immediately. Please contact us within 30 days of receipt to make arrangements for returning the product. |